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Meet the Directors

Chairman

d hurlstonMalcolm Hurlston CBE is a serial social entrepreneur who brought credit counselling and employee ownership plans to Britain. He has served on HM Treasury and Business advisory committees, and is now on the consultative committee of the Office of Tax Simplification. He also chairs the Financial Inclusion Centre, Esop Centre and Irish Judgments. His former chairs include Student Loans Co, Euroshop, Foundation for Credit Counselling and Credit Action.

 

 

 

Executive Directors

d haleJon Hale completed the Advanced Development Programme at London Business School - 1996. He worked up from the shop floor through retail management to credit controller for an international retailer where he was responsible for consumer credit accounts of approximately £85m. He is a member of the Chartered Institute of Credit Management. He joined Registry Trust in July 1985 helping set up the business from scratch. Promoted to chief executive in January 1999, he became an executive director in 2010.

 

 

d rossiterNick Rossiter started his career in data management working in the civil service before studying accountancy at Nottingham Trent University. Prior to Registry Trust he was head of data at two of the main credit reference agencies, working closely with all major UK lenders. A specialist in credit data he is a member of the Chartered Institute of Credit Management and became an executive director of Registry Trust in 2014. Initially operations manager and more recently chief operating officer, in 2016 he became deputy chief executive before being confirmed ceo designate in 2017.

 

 

Non-Executive Directors

d cherrettKenneth Cherrett is senior non-executive director and since 2006 chairman of its remuneration committee. He is also deputy chairman of CHICKS (a charity that provides respite breaks for disadvantaged children) and chairman of its finance committee.

He was chairman of Cifas, the UK’s fraud prevention organisation from 1991-2016 and director-general of partnership sourcing, a CBI-BIS (then DTI) joint initiative, now the institute for collaborative working, from 1993-2001. During his banking career with LloydsTSB he held a number of senior positions and was responsible for the launch and early development of trustcard, was also on the european board of VISA and is a past chairman of the Financial Services Research Centre at the University of Manchester’s Institute of Technology.

 

Helen HattonHelen Hatton joined the board in 2016. She is the managing director at Sator Regulatory Consulting Limited.

Widely recognized as the prime architect of the modern Jersey regulatory regime, Helen Hatton retired as Deputy Director General of the Jersey Financial Services Commission in May 2009 having led the implementation of regulatory development in the island from its blacklisted state in 1999 to achieving one of the world’s best IMF evaluation results.

Helen established Sator Regulatory Consulting which now undertakes assignments for a range of international standard setting bodies, governments, regulatory authorities and leading financial services businesses, including the World Bank, IMF and UK Foreign & Commonwealth Office.

Helen is executive chairman of KYC Worldwide Limited and chairman of the Anguilla Financial Service Commission regulating the offshore financial services industry of the island.

Helen is a Fellow of the Institute of Advanced Legal Studies, a member of the Editorial Board of the Journal of Banking Regulation, and a Freeman of the Worshipful Company of International Bankers. She is a recognised international speaker on regulatory and compliance topics.

 

Eric LeendersEric Leenders is Executive Director of Retail and Private Banking at the British Bankers’ Association. Eric’s brief in this role covers a broad portfolio of policy issues, covering payment accounts, credit and debt and savings. Eric also chairs the European Banking Federation’s Retail Committee, is a director of the Lending Code Standards Board and a Non-Executive Director at the Buckinghamshire Building Society.

He is also involved with the Department of Work and Pensions' Credit Union Expansion Project and capacity building in the Community Development Finance sector. Eric has over 30 years’ experience as a career banker in retail banking with NatWest and latterly the Royal Bank of Scotland Group. During this time, the roles he has undertaken have been both operational and strategic, including successful spells as a branch and business manager.

Before joining the BBA, he was responsible for a series of policy-driven projects in PR and communications, new and emergent markets, legal and regulatory issues, and crisis management. Eric is a Chartered Fellow of the Institute of Financial Services and holds an MSc in Banking Practice and Management.

 

Mick McAteerMick McAteer joined the board in 2016. He is co-founder and co-Director of The Financial Inclusion Centre. He is a consumer advocate with long experience of representing consumers at UK and EU level, and highest level regulatory experience.

He chairs the European Commission’s Financial Services User Group (FSUG), member of the European Securities and Markets Authority (ESMA) Financial Innovation Working Group. He was a board member of the UK Financial Conduct Authority (FCA)/ Financial Services Authority (FSA) for six years until the start of 2016. He chaired the FCA’s External Risk and Strategy Committee, and was on the FCA’s Oversight Committee and Audit Committee.

Previously, Mick was Principal Policy Adviser at Which? for 13 years and formulated the organisation’s policy on financial services. He led the work on exposing major scandals such as pensions, mortgage endowment and PPI mis-selling, and work on reform of pensions, insurance and banking industries.

 

 

d websperNicki Websper founded marketing/PR consultancy Forsyth Websper in 2004 following a 25-year corporate marketing career which included senior roles at Equifax, HPI (where she launched the first used-car information service to the public) and London Taxis International (now part of Geely). Earlier in her career, she worked for American Express and Citibank.

In the past decade, she has been associate marketing director to global corporate sustainability agency, Two Tomorrows, which was acquired by DNV GL in 2012, as well as being an advisor to several ambitious and successful SMEs across a range of industry sectors.  A business coach and mentor, she is a chartered member of the CIM (Chartered Institute of Marketing) and the CIPR (Chartered Institute of Public Relations).