Mick McAteer is a campaigner for economic and social justice with long experience of representing consumers at UK and EU level with a focus on financial markets and public policy. He is founder and co-Director of The Financial Inclusion Centre, a UK not-for-profit policy and research group. The Centre’s mission is to promote financial markets that work for society. He is also Chair of the anti-poverty charity Z2K and Deputy Chair of the General Consumer Council of Northern Ireland. At EU level, McAteer is on the new European Commission Financial Services User Group (FSUG)

Alexandra Jones started her career at HSBC in retail banking. She progressed to become Deputy Regional Director SSM of Greater London Region, before joining the Financial Ombudsman Service in 2012. At the ombudsman service, Alexandra led casework areas including pensions, investments and jurisdiction. She was responsible for planning and directing different elements of the operation including PPI casework; knowledge resource systems and management information reporting. Alexandra joined Registry Trust in September 2017 as the Director of Operations, and became CEO of Registry Trust in July 2019.

With extensive business operations experience, Rozena has held senior management level roles over the past 9 years. Rozena has joined the team as the Operations & Compliance Manager and she will lead the Operations Department towards best practice standards in line with the principles and commitment of Registry Trust.

Gavin Gill joined Registry Trust in 2003, with a degree in Computer Studies and a background in database development and programming. Gavin initially worked on technical projects, before being responsible for starting up the Technical Support Team which he then managed for six years. Gavin was appointed as Operations Manager in 2013 and in 2019 took on the role of Systems Manager, taking control of the IT infrastructure to ensure robust, secure and dependable IT services. He manages both the Systems and Projects departments, assisting with the development and support of core business software.

With over 30 years’ experience working in data solutions and 10 years with a credit reference agency at senior management level, Richard joined Registry Trust in 2007. Since then Richard has been instrumental in building a clear understanding of the true value of the data on the Registers, looking at the economic behaviour of consumers as individuals in the debt cycle.

Isabel Roncero began her career at a specialised London law firm where she was involved in starting up the office from inception and managing its expansion as it grew into a prominent firm featured in the Legal 500. Isabel joined the senior management team at Registry Trust in January 2016 as the HR, Finance and Facilities Manager. Isabel is also the Company Secretary.

Kenneth Cherrett is senior non-executive director and since 2006 chairman of its remuneration committee. He is also deputy chairman of CHICKS (a charity that provides respite breaks for disadvantaged children) and chairman of its finance committee. He was chairman of Cifas, the UK’s fraud prevention organisation from 1991-2016 and director-general of partnership sourcing, a CBI-BIS (then DTI) joint initiative, now the institute for collaborative working, from 1993-2001. During his banking career with Lloyds TSB he held a number of senior positions and was also on the European board of VISA.

Helen Hatton joined the board in 2016. She is the managing director at BDO Sator Regulatory Consulting Limited. Widely recognized as the prime architect of the modern Jersey regulatory regime, Helen Hatton retired as Deputy Director General of the Jersey Financial Services Commission in May 2009 having led the implementation of regulatory development in the island from its blacklisted state in 1999 to achieving one of the world’s best IMF evaluation results. Helen established Sator Regulatory Consulting which undertakes assignments for a range of international standard setting bodies.

Malcolm Hurlston CBE founded Registry Trust in 1985. He is a serial social entrepreneur who brought credit counselling and employee ownership plans to Britain. He has served on HM Treasury and Business advisory committees, and is now on the consultative committee of the Office of Tax Simplification. He also chairs the Financial Inclusion Centre, Esop Centre and Irish Judgments. His former chairs include Student Loans Co, Euroshop, Foundation for Credit Counselling and Credit Action.

Robin Jarvis is Professor of Accounting at Brunel University. In 2013 he was awarded the British Accounting and Finance Association (BAFA) Lifetime Achievement Award for his contributions to the advancement of accounting and finance to the academic community. He is the Special Adviser to European Federation of Accountants and Auditors (EFAA) and a Board Member of the Genesis Initiative. Robin was a member of the International Accounting Standards Board’s (IASB) group in the development of IFRS for SMEs followed by membership of the IASB’s SME Implementation Group.

Eric Leenders joined the board in 2014. In his role as Managing Director of Personal Finance for UK Finance, Eric is responsible for all personal finance matters, including; cards, complaints handling, conduct regulation, consumer credit, payments, savings and supporting vulnerable customers across retail and private banking portfolios. Eric is accountable to Retail, Private and Mid-Tier bank CEOs for development and delivery of sector-specific strategies, maintaining active senior-level engagement with politicians, regulators, consumer advocates and policymakers on a range of issues.

Member Since: 12/06/2014

Member Since: 04/1/2010

Member Since: 12/05/10

Member Since: 08/09/2011

Member Since: 04/12/2013

Member Since: 02/02/2017

Member Since: 11/11/2015

Member Since: 21/01/2019